Documented infrastructure
Every system, access and recovery step is documented so another specialist can step in when needed.
IT services for business · Tbilisi
I build, manage and improve websites, business systems, IT infrastructure and collaboration tools. Choose the area you need and see how technology can make your daily work easier.
$ stack status support ● online mail ● online web ● online commerce ● online systems ● online infra ● online collab ● online clear scope. practical support.
Directions
Support, email, websites, business systems, infrastructure and collaboration — each direction explains what is included and how the work starts.
Approach
We start by understanding your needs, define the scope and terms in writing, then deploy and maintain the solution in stages.
We identify what is getting in the way, what you already have and what result you need.
We define the scope, stages, timeline and cost in writing.
We build, test and bring the system into your daily workflow.
When needed, we continue with support, updates and improvements.
Continuity
System knowledge and access are documented, while access stays with you. Another technical specialist can step in when needed.
Every system, access and recovery step is documented so another specialist can step in when needed.
Critical passwords and keys stay in your own vault. Service access does not mean exclusive control.
Response windows for critical incidents and routine requests are defined in advance and documented in writing.
When needed, a pre-agreed partner specialist can step in with the documentation and access ready.
Selected work
Here are several systems used in everyday business operations.
Contact
Contact me by phone or WhatsApp. Critical incidents are covered 24/7; other requests are handled within the agreed support schedule.
24/7 on critical incidents — Response mode
If I miss your call, I will get back to you.